Privacy Policy

Scope

This Privacy Policy explains how FrameWatch handles personal information and company workspace data when you use the service.

FrameWatch is designed for construction materials tracking, inventory workflows, waste logging, and related operational reporting for a single company workspace.

Information We Collect

We collect information you provide directly when you create an account, join a company workspace, update company settings, or contact support.

• Account details such as email address, username, display name, and authentication status.
• Company workspace details such as company name, contact details, and operational configuration entered in the app.
• Operational records such as materials, inventory logs, waste logs, usage records, job-related entries, and settings stored within your company workspace.
• Communications and support details you send to us when requesting help or reporting an issue.

How We Use Information

We use collected information to provide and maintain the service, authenticate users, keep company workspaces isolated, respond to support requests, and improve reliability and security.

We may also use account and operational information to troubleshoot failures, investigate misuse, and communicate material service notices.

Company Workspace Data

FrameWatch is structured around company-scoped workspaces. Data entered into a workspace is intended to remain accessible only to authorized users associated with that company.

Workspace administrators are responsible for ensuring that the people invited into their company workspace are authorized to access that information.

Sharing and Disclosure

We do not sell personal information. We may share information with service providers that help us operate authentication, hosting, email delivery, and related infrastructure.

We may disclose information when reasonably necessary to comply with law, enforce our Terms of Use, protect the security of the service, or prevent fraud or abuse.

Retention

We retain account information and company workspace data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary based on the type of information, support history, and whether an account or workspace remains active.

Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information stored in FrameWatch.

No system is completely secure, and we cannot guarantee that unauthorized access, disclosure, alteration, or destruction will never occur.

Your Choices

You may request updates to your account information through the product settings available to you or through your company administrator where applicable.

If you need help with privacy-related questions, account changes, or deletion requests, contact support@framewatch.app.

Children's Privacy

FrameWatch is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the last updated date on this page and may provide additional notice when changes are material.